To clear this one up, you need to open Internet Explorer, even if it’s not what you usually use to browse the internet. I get an invalid email or password error when I log into the launcher, but I know my details are right. Need to check what kind of graphics card is in your computer? We’ve got you covered. To keep everything running smoothly, we recommend keeping your graphics drivers up to date. Troubleshooting these can be tricky, but it’s more time-consuming than hard to do.įollow the steps in this article, but make sure to back up and use The Sims 3 folders for all your testing. If your game runs better with custom content disabled, it could be down to an outdated or corrupted exchange download. If you’re still seeing glitchy graphics, it’s possible that there’s a problem with custom content you’re running.ĭisable your custom content (see below), and try the game again to see if there’s an improvement. I’ve done all that, but my graphics are still weird. Restart The Sims 3 and check how it’s running.Click on the blue checkmark at the bottom right to save your changes.If the box is already checked, leave it as it is.

Click on the check box beside Advanced Rendering to tick it.

Restart The Sims 3, and see if windowed mode works better for you.ĭepending on your graphics card, you may need to make a couple more adjustments to get the best out of your game:.

Uncheck the box beside Enable Fullscreen Mode.

Still not better? Try running in Windowed mode:

Restart The Sims 3 and check to see if it runs better now.

Click on the blue check mark at the bottom right to save your changes.

On the Graphics tab (usually the one that opens by default), slide all the sliders under Graphics details to low.

Click on the … (options) button at the bottom left of the screen or press F5 on your keyboard.

If you’ve updated your drivers and notice your game isn’t running smoothly, try turning down some of your graphics settings to see if it improves things: My PC meets min specs, but my game is slow and choppy.

Click on System Requirements to see the minimum requirements.

Find the game tile for your expansion pack in the Store on or in the Origin client.Here’s how to check requirements for an expansion pack: Find help here when The Sims 3 isn’t working on your computer.Įrrors when installing, playing or loadingįirst things first, make sure your computer meets the minimum requirements for The Sims 3 and for the most recent expansion pack you have installed.

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